Museum Shop Policies


Every item sold in our Museum Shop comes with our unconditional assurance of quality. Please inspect your order upon delivery. If for any reason you are not completely satisfied with your purchase, please return it within 30 days for an exchange or full refund, whichever you prefer. (Shipping and personalized items are not refundable.) Please call 434-534-8120 for details.


Click here for shipping policies.


The Poplar Forest Online Museum Shop is hosted on a secure server using industry-standard SSL encryption technology. SSL encrypts, or encodes, your personal information, including credit card number, name, and address as it travels over the internet. However, the Corporation for Jefferson’s Poplar Forest is not responsible for damages incurred from placing your credit card information on-line. You may also choose to place your order via phone by calling 434-534-8120.


The Corporation for Jefferson’s Poplar Forest is committed to protecting your privacy when you visit our web site and shop at our Online Museum Shop. Poplar Forest does not collect personal information about individuals, such as their names, mailing or e-mail addresses, unless it is knowingly provided by the individual.

Privacy Policy on Disclosure of Information

Poplar Forest will not sell, trade, or rent your personal information to others. We may compile and provide aggregate statistics about our visitors, customers, sales, traffic patterns, and related site information to third parties, but these statistics will not include any personally identifying information. Poplar Forest may release account information when we have a good faith belief that such release is reasonably necessary to comply with the law, or to protect the rights, property, and safety of Poplar Forest, the users of its site, or others.

Online Purchases

When you order a product from the Poplar Forest Online Museum Shop, in order to process your order, we need to know your name, billing and shipping address, telephone number, e-mail address and credit card information. Your credit card information will be used only as needed to process your transaction. For tracking purposes, we will retain your order information for our records.